Aurora HVAC Pros ("we," "us," or "our"): we built this website to make requesting home comfort services simple, and that starts with being clear about your data. The sections below outline what personal information this site collects, why we collect it, how it is protected, and the choices available to you.
Details You Provide
Only what you provide, only when you provide it. Our quote form requests five things: your name, a phone number, an email address, the location of the job, and a summary of the service you are seeking. We do not gather any further personal details through the website itself.
How We Use Your Information
Everything you share serves a practical purpose connected to your request. A phone number lets us call you back, an email carries your quote and appointment confirmation, and the service address tells our technicians where to go. Beyond delivering and scheduling the work, your information stays idle rather than being put to other uses.
Keeping Your Information Secure
Security here means steady, everyday care rather than grand promises. Access to customer information is restricted to staff who need it for their work, records are kept only as long as they serve a legitimate business or legal purpose, and no personal information is ever sold or rented to anyone.
Cookies and Site Functionality
To deliver a dependable browsing experience, this site may set a small number of cookies. These are used to keep features stable, understand which pages receive attention, and improve what we publish over time. None of this requires sensitive personal data, and standard browser controls remain fully available to you for managing or removing cookies.
How Usage Is Measured
Questions like which pages help visitors most are answered with simple, non-identifying statistics. Our usage measurement avoids invasive techniques: no cross-site following, no individual reporting, and no attempt to link browsing behavior back to a name. What remains is an honest, big-picture view of how the site serves its readers.
Your Choices
Should you change your mind about the information you shared, the door is open. Contact us using the details below to review what we hold, request corrections, ask for deletion, or opt out of future messages. We treat every such request seriously and confirm once the change has been carried out.
Contact Us
Questions about this policy, or about the personal information we hold on your behalf, are always welcome. Our team responds to every request for details, corrections, or deletion, and you can reach us directly through the contact information listed below:
Aurora HVAC Pros
Email: [email protected]
Aurora, ON